Phone or personal interview

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Conduct a phone or personal interview with a Training Manager. Ask them to describe the role that training and development plays in their company utilizing the following questions:

  • Who conducts the training and how often is it delivered?
  • Who receives the training in the organization and what are the topics?
  • What are the typical steps in the training process in your organization?
  • How are your training efforts evaluated for effectiveness and efficiency?

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